say it ain't so

my phone is no longer with us. Took it to the store and it is flat out broke. No one ever told me I should pay $6 / month to have my phone insured. No one mentioned that my phone only had a 1 year warranty and that I cannot upgrade until 2 years with the same phone. Ok so maybe I should have done research on my own but SUCKS that I had to pay FULL RETAIL PRICE for a piece of crap phone that doesn't even flip and there is no camera and the window is tiny and I can;t even listen to the ring options so I am stuck with the generic Nokia ring. I am so sad. $150 wasted.